Privacy Policy

When visiting this site, the following information is collected through the following services:

• Analytics Data
  • Google Analytics
    • When a user first enters the site as a new visitor, a banner will be shown to let them know about their rights regarding their information.
    • This service will be disabled by default unless the user decides to opt-in.
      • The user can opt out at any time by clicking the "Settings" button, which will show a modal and a checkbox indicating whether or not the following information is currently being collected by the aforementioned service.
    • Collects information such as the number of active users, a generalized location in which the user is visiting from, and event counts.
  • Vercel Analytics
    • Enabled by default, this service does not use cookies and anonymizes any Personally Identifiable Information, as is designed to comply with GDPR and CCPA regulations. Such information collected includes page views, bounce rate, and visitor counts.
• Performance Data
  • Vercel Speed Insights
    • Because measuring website performance is crucial to the optimization and scalability of this site, this service is enabled by default. Like Vercel Analytics, any Personally Identifiable Information is anonymized to comply with privacy regulations. Data collected to help improve the operation of this site includes, at minimum:
    • Page Route Performance
    • Performance Metrics
    • User Interactions
    • User Engagement
• Communications & Interaction
  • Formspree
    • When you use the contact form, any personal information you provide (e.g. name, email address, and message) is collected and processed by Formspree (a third-party service that handles form submissions) to deliver your requests to me.
  • AI Chatbot (Beta)
    • To provide accurate responses, this service processes the text of your queries. While your visible chat history is temporary and is purged upon refreshing the page, selected queries and responses are stored in a database to improve the model's performance and responses.
    • System-level instructions are implemented to prevent the storage of names or other Personally Identifiable Information (PII) within the database, with exception of the owner's name, Ruben Arevalo.
  • Security Logs (Redis)
    • To prevent spam and abuse of form submissions, this site limits how many requests are sent in a given time period. When you submit the form, your IP address is processed and hashed. This helps achieve two goals: identifying repeat submissions from the same source, and protecting the privacy of the individual who made the submission.
• Data Retention
  • Per CCPA and GDPR regulations, Google Analytics data will be retained up to 24 months unless the user requests in writing to delete their data before the specified period runs its course.
    • Furthermore, such requests will be processed within 30 days from the day it was sent.
    • After the 30 days have passed, the data is then permanently deleted, complying with privacy regulations unless otherwise permitted by law.
  • As mentioned previously, Vercel Analytics & Vercel Speed Insights data is anonymized, preventing the storage of Personally Identifiable Information. This data is retained only as long as necessary for website performance and usage metrics unless the user specifies in writing to remove the data if any identifiable information is found.
  • Any form data that was submitted requesting services will be retained for as long as necessary to respond to your inquiry or as required for record-keeping services.
  • Data collected through the AI Chatbot and stored in the database will be retained for up to 24 months to ensure the integrity and accuracy of the model, unless a deletion request is submitted in writing. Local chat history will be purged immediately upon a page refresh.
  • For more information on how you can exercise your rights depending on your jurisdiction, please see the User Rights section below.

You have the right to opt-in or opt-out of having your data collected through the following:

• Google Analytics: You can click on the Settings option (or the cog icon on the mobile version) in the navigation bar. A popup window will appear and it will give you the option to check or uncheck whether your data is being collected through the service.
  • You can also request in writing that your data be deleted, which will then be processed and granted in 30 days unless it is required to be retained by law enforcement or by a signed court order.
• Vercel Analytics & Vercel Insights: Both services will be enabled on by default as they collect anonymized data used to measure and improve this website's metrics and performance. Request that your data be deleted can be made if any Personally Identifiable Information were to be found, with the process also taking up to 30 days unless explicitly stated by law.
• AI Chatbot (Beta): Interaction with the chatbot is completely voluntary. By entering a query into the chat interface, you consent to the processing and storage of that input. The input will be stripped of PII to protect the privacy of individuals utilizing this tool. If you do not wish for your queries to be proceessed, please refrain from using it.
• Security & Fraud Prevention: Data collected for the purpose of limiting form submission requests via the use of pseudonymized hashes to prevent spam is processed on the basis of "Legitimate Interest". In other words, the collected data will be used to promote the site's security. Due to the pseudonymized nature of the data along with its expiration period after 60 seconds within submission, it will not be subject to manual opt-out.

Privacy is the number one priority when it comes to collecting information from users, which is used to help measure metrics and help improve performance. The user can request the following when it comes to their information in accordance to their jurisdiction's privacy regulations:

• Unless required by applicable law or a valid legal request, data will be retained for up to 24 months, of which will be used for the aforementioned intention.
• The user can request, in writing, that their data be deleted if they believe that the information collected contains Personally Identifiable Information. This applies to the services used for this website as specified in the Type Of Information Collected section.
• Once the request has been submitted, the process will take up to 30 days as is the standard for data removal requests implementing similar information collection strategies.
  • If anything happens within the 30 day period during the removal process, we will go ahead and provide you with a status update regarding your request.
  • Please keep in mind that should law enforcement request this data be retained via a valid legal request, the removal process will be suspended indefinitely until the issue is resolved.
• After the 30 day process is complete, the data is then deleted, and will remain as such until the user decides to opt-in using Google Analytics, with Vercel Analytics and Vercel Speed Insights being left on by default as specified previously.
• Lastly, any data submitted from the form in the Services page or stored from the AI Chatbot will be retained for as long as deemed necessary in order to respond to your request for services, improve service accuracy, or as required for record-keeping purposes. Furthermore, any pseudonymized personally identifiable information, in this case the IP of the user is automatically purged from the system after 60 seconds.

For any questions or concerns regarding this Privacy Policy, your user rights, or to receive a status update regarding your data deletion request, you can contact me at the following email address:

• ruben.c.arevalo@gmail.com

All requests sent will be reviewed and determined whether they are valid or not in accordance to privacy regulations.